RETURNS
We want you to be happy with your purchase. If you are not completely satisfied with your order, please return the item within 7 days of its delivery, unused, undamaged, and include all original packaging and tags it came with.
We will issue full refund of the purchase price, minus the shipping and other charges where applicable.
Return Processing Time:
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Returns typically take 2-3 weeks to receive and process.
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Once we receive your return, we will process the refund.
Return Refunds:
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Refunds will be applied back to the original payment method used.
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Issued refunds may take 3-5 business days to post to your payment account.
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Refunds are issued for returned items and do not include the cost of shipping
Ineligible Returns:
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Return refunds can be issued back to a valid payment card within 6 months or PayPal account within 12 months of the transaction. All other refunds will be issued by check.
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If we suspect a return to be fraudulent, abusive or unduly repetitive, we reserve the right to refuse it and no returns will be granted.
Need more help? Send a request here or email us at info@metrosak.com.