RETURNS
We want you to be happy with your purchase. If you are not completely satisfied with your order, please return the item within 7 days of its delivery, unused, undamaged, and include all original packaging and tags it came with. ​
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We will issue full refund of the purchase price, minus the shipping and other charges where applicable.
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Return Processing Time:
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Returns typically take 2-3 weeks to receive and process.
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Once we receive your return, we will process the refund.
Return Refunds:
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Refunds will be applied back to the original payment method used.
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Issued refunds may take 3-5 business days to post to your payment account.
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Refunds are issued for returned items and do not include the cost of shipping
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Ineligible Returns:
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Return refunds can be issued back to a valid payment card within 6 months or PayPal account within 12 months of the transaction. All other refunds will be issued by check.
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If we suspect a return to be fraudulent, abusive or unduly repetitive, we reserve the right to refuse it and no returns will be granted.
Need more help? Send a request here or email us at info@metrosak.com.
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