RETURNS 

We want you to be happy with your purchase.  If you are not completely satisfied with your order, please return the item within 7 days of its delivery, unused, undamaged, and include all original packaging and tags it came with. ​

We will issue full refund of the purchase price, minus the shipping and other charges where applicable.

Return Processing Time:

  • Returns typically take 2-3 weeks to receive and process. 

  • Once we receive your return, we will process the refund. 

 

Return Refunds:

  • Refunds will be applied back to the original payment method used.

  • Issued refunds may take 3-5 business days to post to your payment account.

  • Refunds are issued for returned items and do not include the cost of shipping

Ineligible Returns:

  • Return refunds can be issued back to a valid payment card within 6 months or PayPal account within 12 months of the transaction. All other refunds will be issued by check.

  • If we suspect a return to be fraudulent, abusive or unduly repetitive, we reserve the right to refuse it and no returns will be granted.


Need more help? Send a request here or email us at info@metrosak.com.